Dear Guest, please note if someone calls, for guest privacy reasons, we are not able to give out any personal information, including whether or not someone is staying with us, therefore our guests can not receive telephone calls in their rooms, messages, visits or receive postal packages. To receive an external call or messages, visits, receive postal packages please refer to the Front Desk Team to follow the privacy procedure. Our Concierge will be more than pleased to ask your signature on the privacy release form so that you will be able to receive telephone calls in your rooms, messages, visits or postal packages.